FAQ

Frequently asked questions

How do I share my photo or design after placing an order?

After placing your order, send your photo/design in HD quality to our WhatsApp number along with your Order ID or the name used while ordering.

📱 WhatsApp: +91 99868-88677 📁 Accepted formats: PNG, JPG, SVG, PDF

What should I do if my product arrives damaged?

Please contact us within 24 hours of delivery with clear photos or videos of the product and packaging. We’ll assist you with a resolution.

For full details, please refer to our Returns & Refunds Policy.

Do you accept bulk or corporate orders?

Yes, we accept bulk and corporate orders for events, awards, gifting, and branding. Please contact us on WhatsApp for custom pricing and timelines.

What if I entered the wrong name or text while ordering?

Please contact us immediately on WhatsApp with your Order ID. Corrections are possible only if production has not started.

PROTOCRAFT