Your privacy is important to us.

At Protocraft, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.

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Information We Collect

When you visit or shop on our website, we may collect:

• Name, phone number, email address

• Shipping and billing address

• Order details and customization inputs

• Payment-related information (processed securely via trusted payment gateways)

Note: We do not store your card, UPI, or banking details.

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How We Use Your Information

We use your information to:

• Process and deliver your orders

• Create personalized and custom-made products

• Communicate order updates and support responses

• Improve our website, services, and customer experience

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Payment Security

All payments are securely processed through trusted payment gateways. We do not have access to or store sensitive payment credentials.

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Shipping & Delivery Partners

To ensure smooth delivery, your necessary details (name, address, contact number) are shared only with our logistics and delivery partners.

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Data Protection

We take appropriate technical and organizational measures to protect your data against unauthorized access, misuse, or disclosure.

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Cookies

Our website may use cookies to enhance browsing experience, analyze traffic, and improve performance. You can control cookie preferences through your browser settings.

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Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for their privacy practices or content.

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Your Consent

By using our website, placing an order, or submitting your details, you consent to our Privacy Policy.

 

Updates to This Policy

We may update this policy from time to time. Any changes will be reflected on this page.