SHIPPING & DELIVERY POLICY

Ready-Made Creations

Our ready-made products are carefully inspected, securely packed, and prepared for their journey to you.

Orders are dispatched within 2–4 working days.
Delivery usually takes 5–7 working days after dispatch.
Delivery timelines may vary based on your location and courier service.
Tracking details are shared as soon as your order is on its way.

Custom-Made & Personalized Creations

Custom-made products are at the heart of Protocraft. Each piece is individually crafted to reflect your vision, making every order truly one of a kind.

All custom products are made to order.
Production time: 2–5 working days.
Shipping time: 5–7 working days after dispatch.
As each piece is handcrafted and personalized, delivery timelines may vary slightly.

Shipping Coverage & Charges

We currently ship across India.
Shipping charges, if applicable, are transparently calculated at checkout.

Order Tracking

Once your order is dispatched, we’ll share tracking details via SMS or Email, so you can follow your creation every step of the way.
Please allow up to 24 hours for tracking information to become active.

A Gentle Note

Delivery timelines may occasionally be impacted during festive seasons, high-volume periods, or due to unforeseen courier delays. We truly appreciate your patience as we ensure your order reaches you safely.

Thank you for shopping with us.